Question 1

What's the fastest way to reach you?

Accepted Answer

The contact form on this page goes directly to our team. For account or billing issues, email support@therapyscope.com. We respond within 24 hours.

Question 2

I'm having trouble logging in or verifying my license. Who do I contact?

Accepted Answer

Use the contact form and select the relevant topic, or email support@therapyscope.com. Include your registered email and a brief description of the issue, please don't share your password.

Question 3

How long does license verification take after I sign up?

Accepted Answer

Most verifications complete within 1 business day.

Question 4

Can I request a feature or report a bug?

Accepted Answer

Yes, and we genuinely read every message. Use the contact form and update the subject to 'Feature Request' or 'Bug Report,' or describe the issue in your own words. Bug reports with steps to reproduce help us fix things faster.

Question 5

Do you offer media, press, or interview requests?

Accepted Answer

Yes. Mention 'Press' in your message along with your outlet, deadline, and what you're working on, and we'll route it to the right person.

Question 6

Are you open to partnerships, sponsorships, or guest content?

Accepted Answer

We collaborate with organizations that genuinely serve licensed mental health professionals, associations, CE providers, EHR vendors, and clinical educators. Send a brief overview of your organization and the partnership idea.

Question 7

Is my message private?

Accepted Answer

Yes. Messages submitted through this form go only to the TherapyScope team and are not shared with third parties. Please do not include client names, PHI, or other sensitive clinical information.

Question 8

I have a clinical or mental health emergency. Can you help?

Accepted Answer

No, TherapyScope is a professional network, not a clinical or crisis service. If you or someone you know is in crisis, call or text 988 (Suicide & Crisis Lifeline) or 911.

Question 9

Where is TherapyScope based?

Accepted Answer

We're a remote-first company serving licensed mental health professionals across the United States. The team is distributed; our focus is singular.

We'd love to hear from you

Get in touch

Questions Before Reaching Out?